Help & support

ID verification

You can choose to verify your ID.

A little more peace of mind

Verification is optional for renters and owners. Look for the green check next to a profile to see who’s verified.

How it works

  1. Have your ID ready

    Use a government-issued photo ID.

  2. Take a quick selfie

    Follow the prompts in Stripe Identity.

  3. Look for the green check

    Once verified, a green check appears next to your name.

Why verify?

It helps other members see that your ID has been checked. The green check shows verification status; it is not a guarantee of someone’s behavior.

Where can I verify?

Choose Verify ID in Account details. You can also choose to verify during a booking request.

Having trouble?

Use a clear photo of your ID and follow the selfie prompts. If you’re still stuck, contact support for help.

Contact support

Verification is handled through Stripe Identity.

How Cache Kits protects you