Help & Support

Help · Account

Your keys, your call.

Email, password, preferences, and the door out - everything about the account itself lives in one place.

01

Changing your login email

From Account Details, enter the new address and confirm the messages sent to both your current and new inboxes - that two-sided confirmation is what keeps an account from being hijacked. If the old inbox is unavailable, email support@cachekits.com.
02

Passwords

There's nothing to remember to change - use Send reset link in Account Details (or "Forgot password" at sign-in) and a secure link arrives in your inbox to set a new one.
03

Email preferences

Every Cache email includes an unsubscribe link at the bottom. Unsubscribing stops app emails to your address; booking-critical messages still appear in the app itself.
04

Leaving Cache

Delete your account from the bottom of Account Details. It permanently removes your listings, kits, messages, and profile. Deletion waits until open business is settled - bookings still in progress, unresolved damage claims, or a payout still owed to you - so nobody's rental is left hanging.